Privacy Policy

HeySey.com (“Company,” “we,” “our,” or “us”) operates https://heysey.com/ (the “Website”) as a directory platform for tourists visiting Seychelles. This Privacy Policy (“Policy”) explains how we collect, use, protect, and share information obtained through your use of the Website and related services (“Services”).

We take your privacy seriously and are committed to protecting the personal information you share with us. If you do not agree with this Policy, please discontinue your use of our Website and Services immediately.

1. Information We Collect

We collect information directly from users and businesses to provide and improve our Services.

1.1 Information Provided by Users

When you create an account or interact with the Website, we may collect the following:

• Full Name: For identification purposes.
• Email Address: To manage accounts, send updates, and communicate about reviews or feedback.

1.2 Information Provided by Businesses

Businesses registering with us are required to provide:

• Business Name
• Contact Information: Email address, phone number, and social media handles (e.g., Facebook, Instagram, YouTube).
• Website URL
• Ownership Documentation (where necessary): To verify ownership and ensure compliance with our policies.

1.3 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, search queries, navigation paths, and interaction with listings.
• General Location Data: Such as city or region, based on your IP address.

We collect this data for analytics and to improve the performance of the Website.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience by personalising content.
• Track Website performance and usage patterns for analytics.

You can control cookie settings through your browser. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information collected for the following purposes:

1. Account Management: To enable account creation, login, and interaction (e.g., My Collections).
2. Communication: To send newsletters, updates, and promotional offers (users can opt-out at any time).
3. Analytics: To track Website performance, improve user experience, and develop new features.
4. Business Listings: To publish and manage listings for businesses on the platform.
5. Security: To prevent fraud, detect violations of our Terms, and ensure platform integrity.

3. Sharing of Information

We do not sell personal information. However, we may share information in the following circumstances:

3.1 Third-Party Service Providers

We use third-party tools to support our Services, such as:

• Analytics Tools: We use tools like Google Analytics to monitor and improve Website performance.
• Advertisers: We may share aggregated data (not personally identifiable) with advertisers to improve relevance.

3.2 With Permission

We will only share personal information with third-party partners or advertisers if you have explicitly provided your consent.

3.3 Legal Compliance

We may disclose personal information where required to comply with applicable laws, regulations, or legal requests.

4. Data Storage and Security

We take reasonable precautions to ensure that your information is stored securely and protected from unauthorized access. Measures include:

• Secure Servers: User and business data is stored on secure servers protected by encryption and firewalls.
• Access Controls: Only authorized personnel have access to sensitive data.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. By using our Services, you acknowledge this risk.

5. Cookies and Tracking

We use cookies to:

• Enhance user experience by remembering preferences.
• Personalize content and recommend listings.
• Track analytics to improve platform functionality.

We do not use third-party cookies such as Google Ads or Facebook Pixel. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal data:

• Access and Portability: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You may request deletion of your account and personal data at any time.
• Opt-Out: You can opt-out of newsletters, promotional emails, or cookie tracking.

To exercise these rights, please contact us at info@heysey.com.

7. Data Retention

We retain personal data for as long as necessary to provide our Services and comply with legal obligations. When data is no longer required, we securely delete or anonymize it.

8. Children’s Privacy

The Website is intended for users 18 years of age or older. We do not knowingly collect personal data from children under the age of 13. If we become aware of such data, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and material changes will be notified via email or Website notice.

10. Complaints

If you have concerns about our use of your personal data, please contact us at info@heysey.com. If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@heysey.com
• Subject Line: “Privacy Inquiry”